How? Our core values
- We tell the whole truth, we are open and frank.
- We tell it like it is.
- We give straight-between-the-eyes feedback, while respecting our counterpart. We act as one team.
- We honestly admit mistakes or bring bad news, while taking corrective and preventive measures.
- We say what we mean, we mean what we say: that is our authenticity.
- Performance is measured by our community, our people, our Customers and our shareholders.
- We preserve our core purpose and values, while striving for continuous improvement.
- We say what we do, and do what we say: that is our accountability and discipline.
- Top Performance means:
- When confronted with a choice, we choose in the following order: People (Health & Safety), Planet (Environment & Ecological footprint), Quality, Service, Profit (Cost) – PPQSP
- Profit is essential to build a sustainable business.
- Performance happens on every work place, every day: at design, manufacturing, delivery, in front of the Customer; also after installation of the product in the home.
- We are open to the world, open to other ideas. We strive for innovation.
- Trust is given, we embrace taking calculated risks and initiatives.
- We think like an owner. We respect and reward our people for making decisions and taking ownership.